At i1m88, we believe online gambling should be an enjoyable form of entertainment — not a source of stress or problems. This page outlines our commitment to responsible gaming and provides all the tools and resources you need to play wisely, in control, and safely.
All these tools are free and can be activated instantly through your account settings.
This is not just a policy document. It is how we run our business every day — because the well-being of every Malaysian member is our responsibility.
I1m88 only permits individuals aged 18 and above. Every new registration goes through an age verification check, and we use identity verification technology to prevent access by underage individuals. This is a line we never compromise on.
We offer a range of easy-to-use self-control tools — deposit limits, loss limits, session time limits, and self-exclusion. All are free, can be activated in under 2 minutes, and take effect immediately once enabled.
Our system continuously monitors gameplay patterns. If we detect concerning behavioural changes — such as a sudden spike in deposits or unusually long playing sessions — our team will proactively reach out to you.
The i1m88 support team is specially trained to handle sensitive cases related to problem gambling. They are not just technical agents — they are individuals who genuinely understand and can guide you to the right resources without any judgement.
I1m88 publicly displays the Return to Player (RTP) for every game. We do not hide these percentages. We want every member to understand that the house holds a mathematical edge — and that gaming is for entertainment, not a means of generating income.
I1m88 does not send pushy or manipulative notifications urging members to keep playing after they have reached their set limits. We do not use unethical psychological tactics to encourage excessive gambling. A healthy gaming spirit is our priority.
Responsible gaming means participating in gambling activities — whether slots, Live Casino, Malaysian Super League or EPL Sports Betting, fish shooting, blackjack, or lottery — in a controlled, informed manner with a clear awareness of the risks involved. It is not about avoiding play altogether, but about playing in a way that does not harm your mental health, finances, or personal relationships.
Many Malaysians enjoy online gaming as a way to unwind after a long day — much like watching football on TV or playing badminton on weekends. When done right, it is a perfectly legitimate and enjoyable form of entertainment. Problems arise when gambling becomes compulsive — when a person keeps playing despite serious financial losses or unbearable emotional distress.
Identifying a gambling problem early is key to preventing it from getting worse. Here are the signs to watch out for — whether in yourself or in someone you care about:
If you identify two or more of the signs above in yourself, it is a signal that you may need help. Do not wait until the problem gets worse. Contact the i1m88 team or activate the self-exclusion tool immediately through your account settings.
All i1m88 self-control tools are accessible under "Account Settings" > "Responsible Gaming" on the platform. Below is a step-by-step guide for each tool:
Log in to your i1m88 account > Account Settings > Deposit Limit. Select a period (daily/weekly/monthly) and enter the maximum amount in MYR you are comfortable depositing. The limit takes effect immediately. To increase your limit, a 7-day waiting period applies as a precautionary measure.
Go to Account Settings > Loss Limit. Set the maximum net loss amount (in RM) you allow within a given period. Once this limit is reached, you will not be able to continue betting until the period ends — no exceptions.
Under Account Settings > Time Limit, you can set a maximum duration for each playing session in minutes or hours. Once the limit is reached, the platform will display a notification and automatically log you out after 5 minutes as a warning.
Take a short break from the platform for 24 hours, 48 hours, or 7 days. During this period, your account will be blocked from all betting and deposit activity. Your account balance remains safe and untouched.
For more serious exclusions, you may opt for self-exclusion for 30 days, 90 days, 180 days, or permanently. During this period, your account will be fully closed and you will not be able to open a new one. Any funds in your account will be returned to you once the review process is complete.
Beyond our official responsible gaming tools, here are some practical tips to help you enjoy your time on i1m88 in a healthier and more enjoyable way:
I1m88 will never send promotions or special offers to members who are actively enrolled in a self-exclusion program or who have activated any control limits. This is a commitment we do not compromise on.
Sometimes, the first person to notice a gambling problem is not the individual themselves, but a concerned family member or close friend. If you are worried about a loved one's gambling habits, i1m88 offers the option for family members to contact us and discuss the best ways to help.
We can provide guidance on how to talk to your loved one about the issue, and if needed, we can work with you to activate the appropriate protective measures. All such discussions are strictly confidential and will not be disclosed to any party without your consent.
Check any statements that apply to your experience in the past 30 days:
All responsible gaming enquiries are handled in strict confidence by our trained staff.
I1m88 accepts deposits through Malaysian local payment methods only — Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, ShopeePay, and Boost. Minimum deposit is just RM 20. Always deposit only what you can afford to lose.
These five self-control tools are designed specifically to help Malaysian members play within comfortable and safe boundaries.
Set the maximum amount in RM you can deposit per day, week, or month. The minimum daily limit that can be set is RM 20. Decreasing a limit takes effect immediately; increasing a limit requires a 7-day waiting period.
Cap the amount you can lose within a set period. Once the limit is reached, the system will block any further betting until a new period begins. The loss limit cannot be increased during an active limit period.
Set a playing time limit anywhere between 30 minutes and 8 hours. Once the limit is reached, the system will notify you and offer the option to stop or continue (subject to the reset limit).
Take a short break from the platform for 24 hours, 48 hours, or 7 days without going through a lengthy process. Your account will be restricted for betting and deposit activity only — your funds remain completely safe.
For more serious cases, choose self-exclusion for a period of 30 days up to permanent. During this period, your account will be fully closed, all marketing communications will cease, and you will not be able to register a new account using the same details.
View your complete activity history — total deposits, withdrawals, wins, and losses — going back up to 12 months. This information helps you make an accurate assessment of your gambling habits.
i1m88's Commitment: We believe a healthy business is built on the foundation of healthy members. Every MYR you deposit at i1m88 should bring you enjoyment, not stress. If gambling ever stops being fun, that is the moment to step back — and we are here to help you do that in the right and meaningful way.
Play Smart at i1m88
Start your healthy gaming journey with i1m88. Register for free, set your deposit limit, and enjoy over 500 of Malaysia's best games with peace of mind. Minimum deposit is just RM 20 via Touch 'n Go or DuitNow.
For adults 18+ only. Play responsibly and within your means.