i1m88's Privacy Commitment

I1m88 Privacy Policy – Personal Data Protection for Malaysian Members

Your privacy is not just a box for us to tick. At i1m88, protecting the personal data of every Malaysian member is a responsibility we take seriously. This Privacy Policy clearly explains what data we collect, how it is used, who can access it, and your rights as the owner of that data.

Last updated: 1 January 2026
Region: Malaysia
Compliant with the PDPA 2010
Our Commitment

I1m88's Six Privacy Commitments to You

Before reading the full document, here are the six core commitments we uphold in handling the personal data of every i1m88 member in Malaysia.

Your Data Is Never Sold

I1m88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are merely its custodian.

256-bit SSL Encryption

All data transmitted between your device and i1m88's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's major banks such as Maybank and CIMB. Your communications cannot be intercepted.

Malaysia PDPA 2010 Compliance

I1m88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means the collection and processing of your data has a lawful, clearly defined purpose and does not exceed what is necessary.

Full Control in Your Hands

You have the right to access, correct, download or request the deletion of your personal data at any time. These rights can be exercised easily through your account settings or by contacting our team.

No Financial Data Stored

Bank account details, debit card information, or eWallet credentials (Touch 'n Go, GrabPay, DuitNow, and others) are not retained in i1m88's systems once a transaction is complete. All payments are processed through secure, registered payment gateways.

Clear, Jargon-Free Language

We have written this Privacy Policy in plain, easy-to-understand language — not legalese filled with jargon. We believe you have the right to know exactly what happens to your data, in language you can understand.

Thank you for trusting i1m88 as your online entertainment platform of choice. That trust is something we do not take lightly. This Privacy Policy details how i1m88 collects, uses, stores, and protects your personal data while you use our platform — whether through the website, mobile app, or any other i1m88-related services.

This policy applies to all registered members and visitors of the i1m88 platform based in Malaysia. By registering an account or continuing to use our platform, you agree to the privacy practices described in this document.

The i1m88 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions regarding the privacy of your data, please contact our Privacy Officer at privacy@i1m88.bet.

1

Personal Data We Collect

I1m88 collects your personal data through several means — including information you provide directly, information collected automatically when you use the platform, and information we receive from authorised third parties.

A. Information You Provide Directly
  • Registration information: Full name, email address, Malaysian phone number, username and password;
  • Identity verification information: National identity card number (MyKad), passport copy (where applicable), date of birth, and residential address;
  • Financial information: Malaysian bank account number, account holder name, and payment method used (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks);
  • Communications with us: Any messages, complaints or enquiries you submit to the i1m88 support team.
B. Automatically Collected Information
  • Device information: Device type, operating system, phone model, screen resolution;
  • Network data: IP address, internet service provider (ISP) name, and approximate geographic location (state within Malaysia);
  • Usage data: Games played, session duration, access times, and in-platform actions;
  • Cookie data: Session cookies, preference cookies, and analytics cookies (see Section 4 for more details).
Data TypeHow It Is CollectedPrimary Purpose
Name & ContactRegistration formIdentity verification, communications
Payment DataDeposit/withdrawal processingTransaction processing
Game HistoryAutomated platform systemsCustomer support, security
IP Address & DeviceAutomated server logsSecurity & fraud prevention
Cookies & AnalyticsYour web browserPlatform improvement, marketing
2

How We Use Your Data

I1m88 uses the personal data we collect solely for legitimate and reasonable purposes. We do not use your data for any unlawful purpose or for anything outside the scope stated in this Privacy Policy.

The main purposes for which your data is used are as follows:

  1. Managing and maintaining your account: Registration process, login, identity verification and profile information management;
  2. Processing financial transactions: Deposits via Touch 'n Go, GrabPay, DuitNow, or FPX, and processing of your winnings withdrawal in Malaysian Ringgit (MYR);
  3. Providing and improving services: To ensure the i1m88 platform runs smoothly, identify technical issues, and improve the overall user experience;
  4. Fraud prevention and security: Detecting suspicious activity, preventing unauthorised access and maintaining the integrity of the platform;
  5. Legal compliance: Fulfilling PDPA 2010 obligations, anti-money laundering (AML) requirements and directives from relevant authorities;
  6. Customer support: Responding to enquiries, resolving complaints, and providing technical support to members;
  7. Marketing communications: Sending information about promotions, the latest bonuses, and platform updates (subject to your preferences).

You may opt out of marketing communications from i1m88 at any time by clicking the "unsubscribe" link in our promotional emails or by updating your communication preferences in your account settings.

3

Data Sharing with Third Parties

I1m88 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in operating the platform, we may need to share certain data with a limited set of third-party categories as follows:

  • Technology service providers: Companies that provide server infrastructure, cloud services, and security systems for the i1m88 platform. They may only process your data in accordance with our instructions;
  • Licensed payment gateways: Payment service providers that process your deposit and withdrawal transactions via FPX, DuitNow, and relevant Malaysian eWallet platforms;
  • Game providers: Companies such as Pragmatic Play, Evolution Gaming, and PG Soft may receive gameplay data (not full personal information) for the purpose of delivering games and resolving technical disputes;
  • Malaysian legal authorities: Where required by law, court order, or a lawful directive from a competent Malaysian government authority;
  • Analytics services: Analytics platforms that help us understand usage patterns to improve the platform — data is shared in aggregated, non-identifiable form.

All third parties we work with are required to comply with strict data protection standards and are not permitted to use your data for any purpose other than those specified in their service agreements with i1m88.

4

Cookies, Tracking & Similar Technologies

The i1m88 platform uses cookies and similar tracking technologies to enhance your experience, maintain platform security, and understand how members use our services. Cookies are small text files stored in your web browser when you visit the i1m88 platform.

Types of Cookies We Use:
  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled;
  • Preference Cookies: Saves your preferences such as language (Bahasa Malaysia) and display settings for future sessions;
  • Analytics Cookies: Collects information on how you use the platform to help us make improvements. This data is aggregated and does not identify you individually;
  • Marketing Cookies: To help us display promotions and offers relevant to your gaming activity on the i1m88 platform.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the i1m88 platform. Continued use of the platform after the cookie notification is displayed will be taken as your consent to the use of cookies.

5

Data Security & Technical Protection

I1m88 continually invests in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following are the key technical security measures we have in place:

  • 256-bit SSL encryption: All communications between your device and the i1m88 servers are fully encrypted;
  • Data-at-rest encryption: Sensitive personal data stored in our databases is encrypted using the latest encryption algorithms;
  • Two-factor authentication (2FA): Available to all accounts for an added layer of security;
  • 24/7 Monitoring: Our security systems continuously monitor for any suspicious activity;
  • Regular security assessments: The i1m88 platform undergoes regular penetration testing and security audits conducted by independent experts;
  • Internal access controls: Only authorised personnel may access members' personal data, and all such access is logged and monitored;
  • Secure data centres: Data is stored in high-grade data centres with strict physical access controls, automated backup systems, and a comprehensive disaster recovery plan.

While we take all reasonable precautions, no security system is 100% foolproof. You are also responsible for keeping your i1m88 account password secure and not sharing it with anyone.

6

Data Retention Period

I1m88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Once the data is no longer needed, it will be securely deleted or converted into a non-identifiable format.

Data CategoryRetention PeriodReason
Active account dataFor the duration of active accountPlatform operational requirements
Data after account closure5 yearsAML & legal compliance requirements
Financial transaction records (MYR)7 yearsPDPA & accounting requirements
Support communication logs3 yearsDispute resolution
Security logs & IP12 monthsFraud prevention
Analytics cookie data13 monthsPlatform analytics
7

Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have a range of rights regarding your personal data held by i1m88. We are committed to respecting and facilitating the exercise of these rights.

👁️
Right of Access

Request a copy of all personal data we hold on you within 21 business days.

✏️
Right to Rectification

Correct any inaccurate or incomplete data via your account settings or by contacting us.

🗑️
Right to Erasure

Request the deletion of your data, subject to any applicable legal retention obligations.

🚫
Right to Object

Object to the processing of your data for direct marketing purposes at any time, free of charge.

📦
Right to Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

⏸️
Right to Restriction

Request a restriction on the processing of your data while you verify its accuracy or contest its use.

To exercise any of the above rights, please contact our Privacy Officer at privacy@i1m88.bet including your full name and account number for identity verification purposes. We will process your request within 14 business days.

8

Child & Minor Protection

I1m88 takes the protection of children's privacy very seriously. Our platform is strictly intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we discover that personal data of a child has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect that an account has been created by their underage child are encouraged to contact us at privacy@i1m88.bet immediately.

9

Cross-Border Data Transfers

In certain circumstances, your data may be processed or stored outside Malaysia — for example, when we use cloud services or work with international game providers. Where such transfers occur, i1m88 ensures that:

  • Data recipients outside Malaysia provide a level of data protection equivalent to or higher than Malaysia's PDPA;
  • A valid and binding data transfer agreement is established between i1m88 and the recipient;
  • Transfers occur only for legitimate purposes and do not exceed the minimum necessary;
  • You will be notified of such transfers through updates to this Privacy Policy.
10

Amendments to This Privacy Policy

I1m88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. You will be notified of any material amendments through:

  • Notifications within your i1m88 account;
  • Email to your registered email address;
  • A prominent notice on the i1m88 platform homepage.

The "Updated" date at the top of this document will always reflect the date of the latest version of this Privacy Policy. Your continued use of the i1m88 platform after any amendments take effect constitutes your acceptance of the updated policy.

For any questions, concerns or requests regarding this Privacy Policy, please contact the i1m88 Privacy Officer at privacy@i1m88.bet or via our platform's live chat, available 24/7.

Your Privacy Is Protected

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